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Contact Info
General Enquiries
General Enquiries
General Enquiries
Aftercare & Warranty
As a company, we also realise the importance of after-sales support. We have service technicians based all over the United Kingdom to ensure the best possible aftercare.
All our hot tubs are water tested prior to shipping and come with fully insulated shell and thermal cover.
Manufacturing
All our hot tubs are manufactured in china which we regularly visit to ensure the very best quality control combined with safe and ethical working practices.
5 year warranty on shell structure.
3 years warranty on shell acrylic surface.
- 1 and 2 Year warranty on plumbing.
2 year warranty on Balboa control systems and associated components.
3 year warranty on Gecko control systems and associated components.
- 1 and 2 year warranty on jests, valves and pumps.
1 year thermal cover warranty.